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Therefore, I made a decision to quit the fight and request them to refund my card. They informed me it might get 10 days to do so. Insult to injuries.
Maude B. stated "We could not are actually happier With all the company and high quality provided by FloorCrafters.
We have now a luxurious condo that tenants damaged and required an entire restoration. It is situated five hrs from our home. Empire marketed on line that they serviced the area. We contacted them plus they stated that The client need to be present for measuring and also for installation...
Now, I was wonderful with what we procured, till I talked to residence depot. They said the quality of my purchase was about the decrease conclude. So this is how I determined that Empire presents more affordable merchandise, the Walmart business of carpet.
Should you be going through difficulties that are protected from the maker product or service and installation warranties, we have been happy to work along with you with a resolution I might even now like the chance to focus on your... Go through extra › Was this overview practical? 0 0 PACOTACO
Immediately after contacting customer service, they said they'd explore it and get again to us by the end with the 7 days. We called twice every week to discover what the verdict is. Finally, after a... Examine additional › Was this review useful? 0 1 scottdanni
Connection with salesman (Alex) and Empire: I termed to express my frustrations in regards to the installers not contacting us again or subsequent up with us to ascertain when they might be back again. The customer care rep mentioned he contacted the installers who explained they remaining a message for us (no this kind of message exists) Which they'd be back again the next early morning.
I don't care exactly what the bid he gave me is, and it quite perfectly be the least high priced, however, if I am not at ease in my very own residence thanks to shady, pushy techniques, then I will gladly spend more money on my work to sense comfortable and happy.
One of many worst companies in America.. Undesirable potential customers and price factors for carpet was mis foremost and higher than the industry typical. Really Click Here exploitive and manipulative corporation. Run usually do not waste your time and effort..
I booked an appointment on the net, it provides a two hour window. Nicely evidently that is not a window, that's the timeframe where they will actually be In your house! I thought I was having anyone to return by, measure, and provides me a bid to evaluate. Nope! Salesman made himself snug, and just after he proceeded to question if I was married (yes, and no my partner is not listed here) then asking if I could well be building the decisions and spending without having him (once more, Certainly, you sexist jerk), he proceeded to tell me about him and the corporate (relatively appreciated), and afterwards somehow over an hour later on he was endeavoring to get me to decide to the value he'd worked up for me.
Set up (3rd working day): Installers arrived, concluded the set up. Later that afternoon, I ultimately received a return cellphone connect with from the supervisor and she explained they sent out carpet without measuring as the chopping products was down. She did not whatsoever seem much too concerned with our In general encounter, and only reported she would "speak" to all parties associated and was "sorry" for that practical experience.
I am baffled by all the destructive reviews for Empire. I'm pretty happy with the sales and installation expertise. Request Tonia - she won't steer you Erroneous!
Whilst I'm knowledge individual that vehicle troubles materialize not once did anybody call us to allow us to understand that he was struggling to make the appointment.